1. General Provisions.

1.1. These terms and conditions of sale and purchase of goods (hereinafter referred to as the „Terms and Conditions“) are a legally binding document for the parties, which establish the rights and obligations of the Buyer and the Seller, the conditions for purchasing and paying for goods, the procedure for delivery and return of goods, the liability of the parties, and other provisions related to the sale and purchase of goods in the online store „Lu.eL”.
1.2. By placing an order, the Buyer confirms that they agree with these Terms and Conditions.
1.3. The agreement between the Buyer and the Seller shall be deemed concluded from the moment the Buyer, having formed a shopping cart in the online store, indicated the delivery address, selected the payment method, and familiarized themselves with the Rules, clicks the „Buy” button.

2. Personal Data Protection.

2.1. When ordering goods in the online store „Lu.eL”, the buyer must provide the data requested at the time of purchase: first name, last name, address, phone number, and email address.
2.2. The Buyer is responsible for providing correct data at the time of purchase.
2.3. By placing an order, the Buyer agrees that their personal data will be processed for the purpose of fulfilling the order. The Buyer also agrees that informational messages necessary for the completion of the order will be sent to the email address provided by the Buyer.
2.4 The Buyer's personal data may be processed for marketing purposes only if the Buyer expressly consents to it.
2.5 The Seller undertakes not to disclose the Buyer's personal data to third parties, unless required by a competent State authority in cases provided for by the laws of the Republic of Lithuania or with the separate written consent of the Buyer.

3. Buyer's rights and obligations.

3.1. The Buyer undertakes to pay the agreed amount to the Seller for the ordered goods and to accept them.
3.2 Provide complete, comprehensive, and accurate information on the checkout form. If the Buyer provides inaccurate, false, or misleading data on the checkout form, „Lu.eL” has the right to cancel the Buyer's registration and delete the data.
3.2. If the Buyer's details provided in the purchase form change, the Buyer must immediately inform the Seller.
3.3. The Buyer has the right to withdraw from the purchase and sale agreement, in accordance with the provisions set forth in the Product Return Regulations.
3.4. By placing an order on the „Lu.eL” online store, the Buyer agrees to these Terms and Conditions of Purchase and Sale and undertakes to comply with them and the established legal acts of the Republic of Lithuania.

4. Seller's rights and obligations.

4.1. The Seller undertakes to create all conditions for the Buyer to properly use the services provided by the online store „Lu.eL”.
4.2. If the Buyer attempts to undermine the stability and security of the online store or breaches their obligations, the Seller has the right to immediately and without warning restrict, suspend, or cancel the Buyer's access to the online store.
4.3. The Seller undertakes to respect the Buyer's right to privacy regarding the personal information belonging to the Buyer, as indicated in the purchase form, and shall not transfer it to third parties.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.
4.5. The Seller may temporarily or permanently suspend the operation of the online store due to important circumstances without prior notice to the Buyer.
4.6. The Seller may unilaterally change the terms of these Terms and Conditions.
4.7 If the Buyer continues to use „Lu.eL” services after these terms have been changed, it will be considered that the Buyer has agreed to the changes in the Rules.

5. Ordering goods, prices, payment procedures, terms.

5.1. The Customer can purchase online in the online store 7 days a week, 24 hours a day.
5.2. Orders are accepted only through the online store „Lu.eL”.
5.4. All product prices in the online store are listed in euros, including VAT, and in other currencies, including VAT.
5.5. The Buyer undertakes to pay for the order within 2 (two) calendar days from the order confirmation date. The parcel will only be prepared for shipment upon receipt of payment for the goods.
5.6. If the buyer fails to make payment within 2 calendar days, the order will be canceled.

6. Product Delivery.

6.1. The Buyer undertakes to provide the exact delivery address for the goods.
6.2. The Buyer undertakes to accept the goods personally. In cases where the Buyer cannot accept the goods personally, but the goods have been delivered to the specified address, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the goods to an incorrect recipient.
6.3. Items will be shipped to the Buyer within 2-4 business days of payment confirmation. Otherwise, the Buyer will be informed personally.
6.4. In all cases, the Seller is released from liability for non-compliance with the delivery terms if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Seller's control.
6.5. The Buyer must immediately inform the Seller if the shipment is received with damaged packaging, if unordered goods or an incorrect quantity of goods are received in the shipment, or if the product is incomplete.
6.6. The Buyer shall provide the Seller with photographs of the damaged package and/or goods by email.

7. Product quality, warranties.

7.1. All product data sold in the online store „Lu.eL” is indicated in the product description next to each product.
7.2. The quantities of goods shown in the store's product photos are not always related to the product price – more than one unit may be depicted for the price. Units of measurement are indicated in the product description. The color of the goods may vary slightly depending on the monitor used by the Buyer.
7.3. The Seller may provide a specific quality guarantee for individual product types, the specific term and other conditions of which are stated in the product description.

8. Marketing and information.

8.1. The Seller in the online store „Lu.eL” may organize various promotions and offers.
8.2. The Seller has the right to unilaterally change or cancel the terms of promotions without prior notice. Any change or cancellation of the terms and procedures of promotions shall take effect from the moment of their change or cancellation.
8.3. The Seller sends notifications to the Buyer to the email address specified in the Buyer's purchase form.
8.4. The Buyer shall send all notices and inquiries to the contacts specified in the Seller's online store under the „Contacts“ section.
8.5. The Seller is not liable if the Buyer does not receive transmitted informational or confirmation messages due to internet connection, e-mail service provider network disruptions, messages landing in the SPAM folder, or due to incorrect data provided by the Buyer.
8.6 The Buyer's personal data may be processed for marketing purposes under the conditions specified in clause 2.4 of these Terms and Conditions.

9. Final Provisions.

9.1. These terms and conditions for the purchase and sale of goods are made in accordance with the laws and legal acts of the Republic of Lithuania.
9.2. The laws of the Republic of Lithuania shall apply to these terms and conditions. Any disputes arising from the performance of these terms and conditions shall be settled through negotiations. If an agreement cannot be reached, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.